Here is really a very simple query for each executive and business enterprise owner: What's your definition of technology, as a subject, and as a practical resource involving the way you run your company? The answer to that query reveals a wealth of facts, from the way a company operates and manages the flow of data to how an organization collects and analyzes information, too because the investment priorities a business sets for itself.
My answer for the very same question, which can advantage executives in all manner of industries, is straightforward and frank: Technology need to in no way be an abstract, complex and high-priced thought - the province of a handful of authorities - since this subject is also important and also beneficial to become purely academic.
Technology need to enlighten, unite and reveal, period. Those 3 items are direct, concrete and measurable. To that finish, they need to allow executives to determine, in real-time, exactly where and when staff make deliveries, meet with clients, and receive and transport goods and services.
This proverbial “last mile” is, in truth, a route of quite a few miles: For, technology must, once more, enlighten (explaining how effective or productive a method is), unite (building a focused mission for everyone to fulfill) and reveal (showing how quite a few staff are necessary for the day-to-day completion of distinct tasks).
That brand of technologies is neither costly nor tough to activate; it truly is as basic as - it currently exists as an application for - the smartphones and tablets workers use frequently. I situation this statement from my own experienced experience, exactly where I serve as the Vice President of Sales and Marketing forDigitalDispatcher.com, an revolutionary developer of options for the fuel delivery and HVAC service market. A lot more towards the point, as this can be exactly where the bigger discussion about technology ought to start,DigitalDispatcher.com shows the routes, occasions and numbers of deliveries, as well as the variables (which include accidents, automobile breakdowns and targeted traffic) accountable for any redundancies or inefficiencies.
Technologies inside the Service of Operations
This emphasis on technologies inside the service of operations and savings could be the most quantifiable way - for the duration of and right after a single workday - to calculate savings, due to the fact a manager can see then measure irrespective of whether he needs six drivers in place of ten, or five trucks or vans as opposed to seven. That savings can translate into hundreds of thousands of dollars, mainly because a corporation no extended needs to insure, fuel and maintain a fleet of autos. Nor does that company must pay no less than $100,000 in salary, rewards, disability fees, workers’ compensation, and health insurance and pension contributions. Now, let us broaden this principle as a metaphor for how businesses perceive and use technologies as a communications resource.
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Don't Isolate or Sequester the People Running Your Technologies
If the above instance teaches us something, and it educates us about various items, there's a reminder in regards to the worth of technology. Which is to say, a firm should under no circumstances treat technologies as an afterthought to its core small business, as hardware to become stored inside a makeshift information center or assigned (so as to become forgotten) to junior IT personnel. That strategy, which is, sadly, too frequent amongst a diverse array of business enterprise owners defeats the very objective of technology.
Let us, hence, remind - and repeat, and repeat after far more - what technologies just isn't. It is not a collection of servers, multicolored wires, cables, monitors and printers - mere accessories to a company’s principal mission, which may range from promoting clothing or food to manufacturing industrial equipment or servicing coolant systems. Technology can be a sensible application; it shows and tells, providing executives with all the relevant figures essential to make the right choices.
But for technology, how can a enterprise owner know which staff will be the most productive or which delivery routes are the most lucrative, or which purchases are superfluous or outdated? With no technologies, how can a organization communicate internally and broadcast a message externally, to its buyers, of unity and goal? And lastly, how can an organization simplify invoicing, accelerate payments and boost morale with no technologies?
Embrace and Educate Your Workforce
Asking these concerns is both a fiduciary duty - no executive should really forsake considerable savings - in addition to a sign of intelligent leadership. The approach to make the answers rewarding starts by embracing technology, in word and deed, complemented by educating workers concerning the positive aspects with the software program or applications, which make them a lot more productive and eligible for increases in pay.
So, yes, technology is an ally and an asset. Organization owners should embrace this reality, because it will guide them towards higher outcomes, much more intelligence and significantly deserved peace of mind. Technologies is, certainly, a company’s most significant pal.
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